Terms of Service

1.Terms of the Contract

These Terms & Conditions apply to all goods supplied by Wendy Morrison Design; they do not affect your statutory rights.

Any order placed by you for goods advertised on our website is considered an offer by you to purchase the goods in your order. No contract exists between you and us until we have received and accepted your order. Each time you place an order, you will receive an automated email confirming this. The notification of receipt is not a confirmation that the order has been accepted.

The contract is subject to your right of cancellation.

We reserve the right to terminate the contract of sale if the payment for ordered goods is not received in full.

2.Description and Price of Goods

All of our products are hand made and subject to slight variations in design and/or colour to the images shown on or website and/or social media channels. We have taken every care to describe and show all items as accurately as possible. We offer a sample service which is a great way to confirm design/colours prior to placing your purchase. The cost of a 50cm x 50cm  rug sample is fully refundable when you return the sample to us. If there is anything you wish to clarify prior to placing your order please contact us using the details on our Contact Us page.

Prices are supplied on the website in GBP, USD & EUR. If applicable, VAT is included in the price at the standard rate as laid out by the British Government http://www.hmrc.gov.uk/vat/.

If the goods are to be shipped to an address outside the UK, you will be liable to pay the appropriate duty on the goods as decided by the destination country. Wendy Morrison Design is not liable for these duties.

3.Payment Processing

Online payment may be made by Debit/Credit card or Paypal.

If your payment fails, your order will be cancelled within 14 days, unless you contact us to specify otherwise.

No goods will be dispatched until payment has been made in full and funds have cleared.

Shipping and Handling charges are applied by weight and included in the order total shown at checkout.

For reasons of security, order quantities per product are limited to 1. If you wish to order multiple quantities of a particular item, please call us to process.

We do not store credit card details nor do we share customer details with any 3rd parties.

4.Limitation of Liability

Wendy Morrison will not be liable to you for any loss or damage in circumstances where:

  1. There is no breach of a legal duty owed to you by Wendy Morrison or by its employees or agents;
  2. Such loss or damage is not a reasonably foreseeable result of any such breach;
  3. Any increase in loss or damage resulting from breach by you of any item of this contract.

5.Data Protection

Wendy Morrison will take all reasonable precautions to keep the details of your order and payment secure. However, unless Wendy Morrison are negligent, we will not be liable for un-authorised access to information supplied by you. Wendy Morrison will not supply your details to any third party.

6.Governing Law and Jurisdiction

These terms of sale and the supply of the goods will be subject to Scottish law and the Scottish courts will have jurisdiction in respect of any dispute arising from the contract.

7.Protecting Your Security

All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

8.Placing an Order

By placing an order with Wendy Morrison, you are confirming you have read and agree to the terms, conditions and delivery times as laid out in writing on this site.  The contract of the sale is bound by the terms laid out in this document.
The contract laid out in this document is between Wendy Morrison and yourself, the customer.  In the event of goods shipped to an addressee other than yourself (the customer), we have no contract between ourselves and the end receiver of the goods shipped (your customer). In this case we cannot mediate any aspect of the sale between yourself (the customer) and the end receiver of the goods shipped (your customer).

9.Misuse of Goods

We make every reasonable effort to ensure that the information on this website is accurate and up-to-date. The material here is intended to provide general information and users are advised to seek further legal guidance before acting or relying on the contents. We disclaim all liability for loss and/or damage that may result from the use of information contained on this site.
Wendy Morrison will not be held responsible for any death or personal injuries that occur from the misuse of goods advertised on this website.


All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets), and all other material on this website are copyright of Wendy Morrison and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
Wendy Morrison grants the permission to electronically copy and/or print in hard copy portions of this website for the sole purpose of placing an order with Wendy Morrison.
All product images and descriptions provided on the website www.wendymorrisondesign.com are free to use by all approved and registered trade customers of Wendy Morrison for the promotion of the sales of these products through the customers chosen sales medium.
Any other use of materials on this website (including reproduction for purposes other than those noted above, modification, distribution, or republication) without the prior written permission of Wendy Morrison is strictly prohibited.


The Wendy Morrison logo referenced on this website is the registered trademark of Wendy Morrison in the UK and Europe.

12. Custom Rugs

The shipping price provided at the time of quoting is an estimated price. It is calculated using the approximate packed weights and dimensions of the completed rug. The quoted price may be subject to change at time of despatch.