Welcome to the Wendy Morrison Design Trade Portal

We are delighted to be working with you and we promise to make every stage of the purchasing process as simple and stress free as possible, saving your precious time and energy. Our virtual or showroom appointments are a great way to see our products and discuss your options with the team. You can order rug, wallpaper and fabric samples directly from us through the portal, and we will allocate you a dedicated trade account manager to support you with advice and updates.

We want you to find the perfect piece for your project, and we want to make doing so as joyful an experience as possible.

We have outlined frequently asked questions below but, if you have any other queries, please contact the trade team directly.

Email: trade@wendymorrisondesign.com
phone: +44(0)204 553 0333

FAQs

How do I place an order?

Trade customers can order all standard size products and pay directly using their trade discount. All prices are listed at your exclusive trade price, which is 20% off RRP.

What happens if an item is out of stock?

If the rug you want to order is out of stock, standard lead times are, on average, 8-10 weeks for a hand-tufted rug and 4-5 months for a hand-knotted rug. Please contact our trade team for more information on in stock items, and exact lead times.

How do I order product samples?

You can order free wallpaper and fabric samples directly from the website.

For a fee of £60/€70/$75 (hand-tufted) and £130/€136/$158 (hand-knotted), we can loan a 50cm x 50cm sample of our rug designs; the amount is refunded once the sample has been returned to our London showroom. We organise and pay for shipping, and ask you to organise and pay for the return.

How can the trade team help me?

Custom quotes

Get in touch directly if you require a rug to suit a specific space. We can make tweaks to design colours and rug sizes to suit a particular colour scheme or size of space. Please do bear in mind, due to the amount of design detail, rugs can only be sized up. We can also advise on rugs that work well around items of furniture, such as dining tables, sofas or beds; suit larger areas or work for stairs and other tricky areas. Most of our rugs can be reproduced as a runner or circular rug too.

Our Custom Rug Service is designed to solve problems. Whatever design challenge you might face, get in touch and we will help find a solution.

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Virtual consultations

Contact your account manager if you would like to arrange a virtual consultation, which allows you to discuss colour, design and placement with one of our team. This is a chance to get the inside track on our designs, finding the perfect piece for the space you are working on.

Request a Consultation

Showroom appointments

Get in touch if you would like to arrange an appointment at our London showroom. Our London showroom has rugs, wallpapers and fabrics on display, as well as samples of all products available.

Book an Appointment

Stay up-to-date

If you have placed an order, your account manager will be able to advise what stage of production your rug is at, sharing progress throughout the rug’s journey, which you can share with your client.